Shipping and Cleaning

Buy with Confidence: Cap City Pop has been serving vinyl and fresh imports to enthusiasts since 2019. Our commitment to quality cleaning and secure packaging ensures your records arrive safely; ready to be placed on the turntable right out of your mailbox.

Cleaning Process

All vinyl records undergo a meticulous cleaning process to guarantee optimal sound quality and longevity. Our cleaning process includes:

  • Ultra-Sonic Cleaning: Each record receives a 30-minute, temperature-controlled bath using a specialized cleaning solution.
  • Hand Cleaning: After ultrasonic cleaning, records are delicately hand-cleaned with a microfiber cloth to remove any remaining debris or residues.
  • Play Testing: Records are play-tested if necessary to ensure they meet our quality standards.
  • Storage: Cleaned vinyl is stored outside of the jacket in a 3mil protective bag with an antistatic inner liner to prevent static buildup and preserve the vinyl’s condition.

Boxing and Shipping:

  • Packaging: Orders are carefully packed in vinyl mailers with mat boards for added protection during transit.
  • Additional Care: Each order is packed with care and may includes stickers as a token of appreciation from us to you.

Here at Cap City, we take great care in handling and preparing your vinyl records to ensure they arrive in excellent condition.

Vinyl Grading

Details on how we grade vinyl:

Cleaning & Shipping

The nitty gritty on how we clean and pack your purchase:

Return Policy

What to do when things go south: