Shipping and Cleaning
Buy with Confidence: Cap City Pop has been serving vinyl and fresh imports to enthusiasts since 2019. Our commitment to quality cleaning and secure packaging ensures your records arrive safely; ready to be placed on the turntable right out of your mailbox.
Cleaning Process
All vinyl records undergo a meticulous cleaning process to guarantee optimal sound quality and longevity. Our cleaning process includes:
- Ultra-Sonic Cleaning: Each record receives a 30-minute, temperature-controlled bath using a specialized cleaning solution.
- Hand Cleaning: After ultrasonic cleaning, records are delicately hand-cleaned with a microfiber cloth to remove any remaining debris or residues.
- Play Testing: Records are play-tested if necessary to ensure they meet our quality standards.
- Storage: Cleaned vinyl is stored outside of the jacket in a 3mil protective bag with an antistatic inner liner to prevent static buildup and preserve the vinyl’s condition.
Boxing and Shipping:
- Packaging: Orders are carefully packed in vinyl mailers with mat boards for added protection during transit.
- Additional Care: Each order is packed with care and may includes stickers as a token of appreciation from us to you.
Vinyl Grading
Details on how we grade vinyl:
Cleaning & Shipping
The nitty gritty on how we clean and pack your purchase:
Return Policy
What to do when things go south: